By Rubi Ruiz Romero | TELECOMM | APR. 4, 2023
FINABIEN, before known as TELECOMM, has more than hundred years of experience sending and receiving international remittances for the benefit of migrant families who send money to Mexico from countries like the USA and Canada.
By way of a presidential decree, TELECOMM was transformed into FINABIEN on the 21st of October, 2022 – the institution in charge of facilitating the payment of international remittances on a broad scale for families living outside the country who send money back to Mexico. They will be able to use the wide coverage provided by our branch office network on the national level, because we reach locations nobody else reaches, mainly zones where there is no bank presence.
Besides providing financial and telecommunication services, we create conditions for the inclusion of the most vulnerable sectors of the population to reduce the financial and digital gap.
The beneficiaries receive more Pesos for their Dollars. When picking up their money transfer in any of the 1,700 branch offices across the country, the recipients of remittances will notice that we do not charge any commission fee at all. Moreover, we do not force anyone to open an account and guarantee that beneficiaries will not receive less money due to non-transparent practices.
FINABIEN works under total transparency, because through the remittance service, it is possible to timely inform the family about the exact amount of money to be picked up in Pesos and the current exchange rate applied by the enterprise during the money transfer.
Once the transfer is made in the USA, people will be able to receive their money in a matter of minutes in a safe and reliable way. In addition, they will be able to get a FINABIEN card as an option to save money in the card and not necessarily carry the whole amount and to do some shopping inside and outside the country or online in a safe way. We offer a chip that requires a security number and customer services 24 hours year-round.
How can I get a FINABIEN card in Mexico or the United States?
In Mexico, the beneficiary only has to visit one of our branch offices and request the card for free. With an official ID, an e-mail, phone number and an initial deposit of 50 Pesos that will be part of the balance, the process is easily completed.
In the USA, a FINABIEN card will be launched very soon. Families living inside the USA can turn to the 50 Mexican Consulates network in the US to get the card and will be able to carry out money transfers in a direct way from card to card through the app.
With the app, it is possible to have total control of any transaction, to block or unblock the card, check the balance, promotions and much more.
For more information https://telecomm.gob.mx/gobmx/remesa-paisano/, or for any questions, please send an e-mail to remesapaisano@telecomm.gob.mx.
